Our client is very complex. The nurses and doctors are all over the place with ideas about care management. The only way to coordinate is to organize a case conference. A dial in call. Maybe even a zoom call. So our nurses are organizing a case conference with the MRP ( most responsible physician- who is not that interested), the nursing team, the patient relations person, the parents and the case management and advocacy team at RCM Health Consultancy. We are trying our best to “drive the bus” for this delightful patient who really needs our help.
Raymond Rupert
patient advocate and healthcare consultant.