It was very sad to hear their stories of loss.

One family had lost their husband and father. He was 53. A loving, caring and previously healthy father of 4.

The last time, his wife had talked to him was by facetime the day that he died.

He was in the hospital ICU for 65 days.

After he died, the wife got a thick envelope from the hospital.

It was the itemized hospital bill for his care.

The interviewer on 60 minutes asked how much that it totalled.

She said $4 million dollars.

At the start, she did not know if her health insurance would pay for the bill.

There is something immoral about having sustained this level of personal loss and then traumatizing a grieving family with a hospital bill that represents the worst elements of healthcare capitalism in the USA.

Raymond Rupert

CEO

RCM Health Consultancy Inc.

info@rcmhealthconsultancy.com

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source: McKinsey Dec 15 2020

The healthcare sector may consider shifting its focus from short-term mental health “fixes” in the aftermath of acute events and toward the development of an integrated framework to address clinician mental health and the long-term effects of trauma.

While the precise formulation of individual programs will vary, there are a set of principles that should inform any new mental health framework.

Providers can consider embedding mental health training through education, deploying regular risk assessments for all students and staff, establishing new structures within the organizational hierarchy to prioritize mental health and well-being, and procuring resources dedicated to supporting clinicians who require safety net services.

These are essential services that warrant immediate implementation. Healthcare providers during COVID are experiencing continuous and cumulative trauma. The destructive impact of trauma must be countered by developing resilience building capabilities for these providers.

Source: McKinsey Dec 15 2020

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