Testimonials

Pulled us through life and death situation

“Dr Rupert and staff are nothing short of amazing. We had a life and death situation and they pulled through for us when we were denied treatment through the regular system. Any money you spend with Dr Rupert and his staff is the best money you will ever spend. Courteous, caring, understanding, accommodating and effective. Love Love RCM Health Consultancy”

Catherine DeCarlo

Always more than satisfied

“Dr. Rupert of RCM Health Consultancy is a rare gem, a thoroughly trusted resource, and I was always more than satisfied with Dr. Rupert’s care and counsel. In fact, I was always deeply grateful for the insightful and caring manner with which I was always treated by Dr. Rupert and his diligent, thoughtful Staff, every time I visited his clinic. When I needed something urgent, Dr. Rupert’s Staff always got back to me in a timely fashion, and always did their very best to accommodate my requests, as did Dr. Rupert. “Five Star” doesn’t do this stellar Clinic justice.”

Renata Duma

Best decision I ever made, helped save my husband’s life

“Engaging Dr. Rupert and his team during my husband’s lengthy hospitalization was one of the best decisions I’ve ever made. I believe that their advocacy and actions helped save his life. They reviewed his records, obtained second opinions, made suggestions to the care team, monitored his ongoing care, and more. As a result, we began to see positive changes. Throughout, I found them to be professional, empathetic, diligent, and effective.”

Maria Grenadier

All I needed to help get my case resolved

“After requesting assistance from Dr. Rupert and his team, my case was immediately assessed and I received a call within 24 hrs. As my case was in an early stage they would not be able to take on my case, however they did offer very valuable information and made a very excellent suggestion. This advice was all I needed to get my case resolved. Thank you Dr. Rupert and team. Your help was truly appreciated.”

H. van der Wilt

Sped up the process to get my son treatment

“It is a long story. My 28 year old son was diagnosed with a cancerous tumor in his duodenum. We were getting nowhere in getting him treatment. Although I am sure we would have gotten there eventually Dr. Rupert’s team sped the process up significantly and now my son has had chemo and surgery and is hopefully on the road to recovery. Thanks Team Rupert!”

Blaine Gerrity

Excellent service. Entire team truly cares and is committed to patient wellbeing

“Dr.Rupert and his team are an excellent help. They are quick to answer any emails or phone calls as well as make referrals. Dr.Rupert and his team always follow up when they receive any test results, always making sure to keep the patient informed and up to date. They even helped transfer my medical records to hospitals near my home. It is evident that Dr.Rupert and his entire team truly care and are committed to the wellbeing of the patient. Excellent service!”

Kayla Dlugos

Understanding, caring, proactive

“Dr. Rupert has been my physician for over 40 years and I have always found him to be thorough, understanding, caring and, most importantly, proactive with his patients. He will not hesitate to coordinate any medical issue with specialists, if needed. Many years ago when I faced a serious medical condition, he guided me through my options, made the necessary referrals, and advocated on my behalf so that I could make the appropriate treatment decision. Kudos Dr. Rupert!!!”

Leo Spindel

Case managers are very knowledgeable and helpful

“Raymond Rupert is brilliant. If you really need professional health services navigation, this is the best way to do it. It’s a very good system and the case managers are very knowledgeable and helpful. Frankly, I think they should help the Premier roll out their integrated health navigation model.”

Arnie Gotfryd

Quick results and from world experts on complex medical matters

“I have known Dr. Rupert for 24 years. Have had the need to use RCM Health Consultancy. If you want results, both quickly and from world experts on complex medical matters I would recommend RCM.”

Gadi Prager

Sound straight advice

“Post divorce I needed help working through things. Dr. Rupert listened, asked hard questions, gave sound straight advice and let me know when he felt I’d set myself on the right path and suggested that we check in in a year. If you’re looking for a teddy bear while working through hard things you don’t want to face then he’s not your guy. If you want a coach and advisor who will help you face hard truths and support you through the hard work necessary to grow and develop into a better you he’s the Dr. For you.”

Kristopher Stevens

Refers to very competent members of the medical field

“Dr Rupert get the job done. He offers sound advice and treatment. He also refers to very competent members of the medical field.”

David Johns

Incredibly efficient and very effective healthcare. The best care anyone can receive!

I have recommended Dr. Rupert and his team to many of my friends and family who have all benefited from their knowledge and expertise. They are truly amazing and appreciate all the help they have provided me over many years! Thank you to all of you at RCM Health Consultancy! You all do tremendous work that is very much needed in today’s fast paced and ever changing healthcare environment.”

Leinah Viola

They leave no stone unturned

“Dr. Raymond is a superlative physician. He and his staff are caring and efficient. They leave no stone unturned in solving whatever issues are involved in your case. I have the greatest respect for him and for his team.”

Boris Brott

Top notch

“Smart, knowledgeable, and insightful. Top notch medical diagnosis and treatment.”

Thomas Powers

Entire family benefitted through many health issues

“I cannot recommend RCM enough. Our entire family has benefitted from the team’s dedication through many health issues. He and his staff are particularly adept at facilitating speedy referral in cases where consultation and services with specialists are required. It is not easy to find a physician with Dr. Rupert’s care, compassion, availability and general good humour. If you are looking for a family doctor’s office with a wealth of resources at his fingertips, I urge you to contact RCM immediately.”

L Hewak

If desperately searching for a diagnosis or specialized care, use this service

“I can not begin to express my gratitude to Dr. Raymond Rupert and his team at RCM Health Consultancy. It is not an exaggeration to say they saved my life and I would not be here writing this had I chosen to stay within the public health care system.

The months leading up to my decision to join RCM were filled with 18+ specialist appointments and bi-weekly emergency room visits. Unfortunately, no one wanted to spend the time to listen to what was going on with me or take the initiative to ask questions. I faced judgment at every turn and got passed along from one doctor to the next as no one wanted to spend the time necessary to figure out my health mystery. I continued to be rushed in and out of appointments that I waited months to attend. I felt defeated and utterly abandoned by our health care system.

By the time I heard about RCM, I had given up on the health care system and doctors in general. I had been given the run around in the public system, wasted thousands on private doctors and was not at all confident that RCM was going to help me with anything. Despite my resistance, I decided to meet with them.

I attended my first meeting armed with 500+ pictures and a thick binder stuffed with test results and consultation notes that had been compiled over the past 8 months. Dr. Rupert told me that for my age (40) I was the most complex case he had seen. Instead of giving up on me and passing me along, he sat with me, looked at my pictures and listened intently to my lengthy summary of the past few months. I decided to give him a try and off we went.

I was pleased to learn that this would be a transparent experience. I was in communication with the team daily and could see what they were working on along with any and all notes, results and documents relating to my care. Before I knew it, there was a new differential diagnosis on the table. Dr. Rupert had arranged for me to go to Edmonton Alberta to see the world authority Rheumatologist in my suspected disease. Just like that- I WAS DIAGNOSED!

I am sure many of you reading this are debating paying for healthcare in a country that offers it for free. Like me, you my have given up on doctors in general. I can promise you that it will be money well spent and you WILL have answers. Sadly, I have learned that our Canadian healthcare system is overwhelmed and does not have the extra time or colleagues collaborate needed to diagnose complex cases and mystery illnesses. Dr. Rupert was my “Dr. House”. RCM was worth every penny and I urge those desperately searching for a diagnosis or specialized care to use their service!

Dr. Raymond Rupert is one in a million…… take my word on it because he figured out that I am too.

THANK YOU ALL!!!!!!”

K A

Persistent follow-up

“Excellent family doctor. Persistent follow-up on chronic issues.”

Bob Stark

Prompt, professional, empathetic. Advocate on any health concerns

“I have known Raymond Rupert for more than forty years. During that time he has responded to my medical needs in a prompt, professional and empathetic manner. I have always been impressed with his ability to listen to my concerns and he never dismisses my queries. His diagnostic skills have been spot on with me. When there has been a need for further investigation required, he has referred me to specialists immediately. As a Family doctor, I have relied on his expertise, to help me navigate the healthcare system. Almost twenty years ago, I relocated to a rural community in Southeastern Ontario. On two separate occasions I have faced serious health issues and have been relieved that I have been able to call on Raymond. He was able to access reports quickly and was able to explain them to me in a down to earth manner.

I highly recommend Raymond Rupert as a health care professional and would trust him completely to advocate on any health concerns that may arise with me.

Sincerely”

Ms. Maureen Lollar
Toronto, Ontario

Support, encouragement, wise counsel

“I wanted to express my gratitude for all your support, encouragement and wise counsel.

Thank you once again Raymond Rupert for connecting me with Cookie. Her wisdom and toughness was necessary for me to change and thereby start to influence change in how we do things as a family. I attribute much of our success as a family going forward to Cookie’s weekly calls and guidance.

We are once again a family, though definitely different than before, and for that I am eternally grateful.”

Lisa Mc
Toronto, Ontario

My life would be different

“I saw Dr Rupert in the 90s. If it weren’t for him, my life would be different right now.”

Linda Black

Jumped into action. Anticipated full recovery not have been possible without their expert services

“On December 13, 2016 my husband had a stroke after disembarking from a plane in Shanghai, China. This could have been one of the most stressful times in my life, but a prayer circle formed around myself and my husband which led to the unfolding of many miracles that we know brought us through this crisis feeling peaceful, grateful and hopeful. One of the amazing agencies that came to our aid was RCM Health Consultancy.

Raymond Rupert and his staff immediately jumped into action and provided copies of my husband’s medical files. Raymond Rupert collaborated with me before I left and most importantly assisted me with navigating the Chinese medical system. When no English speaking speech language therapist was available, he immediately set up a consultation with a speech language pathologist from Hamilton, ON. She was instrumental in coaching me via Skype which helped me begin speech therapy with my husband 4 days after his stroke.

RCM Health Consultancy also aided me as I dealt with the insurance company by offering insights about their processes and priorities. Exactly one month later my husband is home and doing very well. We anticipate a full recovery and this would not have been possible without the expert services of RCM Health Consultancy.

Eternally Grateful”

Joan Samuels-Dennis, RN, PhD
Toronto, Ontario

Proactive help

“Excellent and proactive help from the front desk each time I’ve contacted the office.”

Patrick J